Maat 34-42
Maat 42-58Rule-based chatbots—also known as decision-tree, menu-based, script-based, button-based, or basic chatbots—are the most rudimentary type of chatbots. They communicate through pre-set rules (if the customer says “X,” respond with “Y”). The conversations are sometimes designed like a decision-tree workflow where users can select answers depending on their use case. Overall, the conversational AI market in […]
